It is necessary that the buyer sends to customer-service-2@surplex.com the following documentation, depending on:
EU Buyers
Option 1
- CMR, signed and stamped by the buyer in box 24.
Please send the original:
Surplex GmbH, Customer-Service 2, Theodorstraße 105, 40472 Düsseldorf, Germany
Option 2
- CMR, signed and stamped by the buyer in box 24. (copy)
- Transport Invoice
- Proof of payment for Transport Invoice (Banking document)
- OR Entry Certificate (this document can be requested to customer-service-2@surplex.com )
Option 3 (Parcel services)
- Parcel Label
- Transport Invoice
- Tracking
- Proof of Delivery (signed)
Self-collection
- Entry Certificate – Appendix 5 and 6 (find link to document below)
Please send the original:
Surplex GmbH, Customer-Service 2, Theodorstraße 105, 40472 Düsseldorf, Germany
Non - EU Buyers
- Export documents : EX1 and Exit Certificate
If Surplex has organized the transport, please ask the requirements to the team.
Entry Certificate – Appendix 5 and 6: