Commercial buyers from the European Union (EU) and non-EU countries (third countries) must provide Surplex with a deposit guarantee.
The deposit guarantee is calculated according to the applicable VAT rate in each country and is equal to the total purchase price.
Buyers from outside the EU: Once it has been confirmed that the purchased lot has left the EU, the deposit will be returned to the buyer. The buyer must present a copy of the completed export declaration with a stamp from the EU border customs agency or an electronic export notification.
EU buyers : depending on the country or legislation where the goods are auctioned, you will have to provide, on request, different documents to the Surplex team (entry certificate, transport invoices, signed and stamped CMR, etc.) in order to receive the deposit refund.
How do I request a refund of the deposit?
Once you have collected your goods, you have 2 weeks to apply for a VAT refund from the Surplex team by providing the necessary documents.