Why is my account blocked? June 19, 2026 12:14 Updated Your Surplex account will be blocked if you violate the Surplex rules or conditions.For example if you do not pay an invoice on time. If you think it is a mistake, please contact our Customer Service via E-mail or by submitting a request here. Related to Account Login Account Block Related articles Regional contacts Bid Deposit How can I register and create a Surplex account? What happens if I don't pay on time? New at Surplex? Read these tips