We're committed to creating safe and reliable auctions, where you can trust both sellers and your
fellow buyers. Buyer verification is a quick and secure identity check to confirm who you are and
ensure your account meets the requirements to use our platform.
How does verification work?
When you sign up with a business account (or when you update certain account information), your
details are automatically verified. In most cases, this happens instantly, and you'll be able to start
bidding straight away.
Occasionally, an additional review might be needed. If this is the case, your account will be marked
as Under Review while our team checks your information manually. We may reach out to you via
email to request additional information to help us get you verified.
Does this affect bidding?
Some lots may require you to be verified in order to place a bid. If your account is under review, or
fails to meet the necessary requirements after the review, you won't be able to place bids on these
lots.
Why does TBA verify buyers?
As an auction provider, we're required to perform comprehensive customer identification checks.
Verifying buyers helps us maintain a secure, transparent, and reliable auctioning experience for
buyers and sellers alike. It also helps us:
- Comply with legal and regulatory requirements
- Ensure that all buyers are who they claim to be
- Prevent fraud and misuse of our platform
Need support with verification?
If you have any questions about buyer verification, our support team is here to help. The fastest way to get in touch is via our live chat, available in the bottom-right corner of this page. You can also reach out to us via email anytime via E-mail or by submitting a request here.