When a buyer chooses to pay the Payment Order (PO) via a bank transfer, the payment details for this are shared
- directly in the check-out process on the website and
- if chosen, via a Payment Order PDF shared via e-mail.
The payment details consist of:
- A payment reference: the PO number
- The beneficiary: TBAuctions Netherlands BV
- The IBAN
We work with Payment Service Providers (PSPs) to process transactions compliantly, such as Stripe. Because of our integration with PSPs, the beneficiary can differ from the brand where a buyer buys. Since the entity 'TBAuctions Netherlands BV' is the main holder of the Stripe account, it is the official beneficiary shared on all Payment Orders. The IBAN shared with a buyer has a German (DE) prefix for payments of a Surplex buyer and for example a Dutch prefix (NL) for payments of a Troostwijk buyer. As a result, the country of the beneficiary and the IBAN can differ.