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  1. Surplex
  2. Questions about payments/invoices

Questions about payments/invoices

Questions about invoices

  • How to Request an Invoice for Your Purchase
  • Who will appear on my invoice?
  • What is the buyer’s premium?
  • What does it mean that “Additional Costs are binding”?
  • Why do Additional Costs costs vary?
  • What does "Deposit awaiting Export Document" mean?
See all 7 articles

Questions about payment

  • How does the payment process work?
  • What are the payment methods for bidders?
  • How does bank transfer payments work?
  • I have transferred an incorrect amount. What should I do now?
  • What happens if I don't pay on time?
  • How do I know that Surplex has received my payment?
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