To prove tax-free delivery to national financial authorities in Germany certain documents are required. The required proof depends on the transporting case.
To apply for the VAT-Refund please send the required documents via E-Mail to: customer-service-2@surplex.com
EU-Buyers
Delivery between two different EU-Countries (Intra-Community-Supply)
| Transport case | Transport by freight forwarder | Transport by parcel service |
| Required documents |
Option 1
Option 2
Option 3
|
|
Non-EU Buyers
Delivery crossing borders of the European Union
Transport case |
Transport by forwarder or parcel service (Cross-Border) |
Required documents |
|
Self-Collection
In case that the goods have been picked up by buyer's own means, the following document will need to be
provided:
- Entry Certificate (please see link to document below)