To prove tax-free delivery to national financial authorities in Austria certain documents are required. The required proof depends on the transporting case.
To apply for the VAT-Refund please send the required documents via E-Mail to: customer-service-2@surplex.com
EU-Buyers
Delivery between two different EU-Countries (Intra-Community-Supply)
| Transport case | Transport by freight forwarder | Transport by parcel service |
| Required documents |
|
|
Non-EU Buyers
Delivery crossing borders of the European Union
Transport case |
Transport by forwarder or parcel service (Cross-Border) |
Required documents |
|
Self-Collection
In case you pick-up your purchase by a private vehicle
- Entry Certificate (Appendix 5)
(please request this document or use the template)