To prove tax-free delivery to national financial authorities for goods shipped from Austria, certain documents are required. The required proof depends on the transport case.
To apply for the VAT refund, please send the required documents via e-mail to: service.AT@surplex.com
EU Buyers
Delivery between two different EU countries (Intra-Community Supply)
| Transport case | Transport by freight forwarder | Transport by parcel service |
| Required documents |
|
|
Non-EU Buyers
Delivery crossing borders of the European Union
Transport case |
Transport by forwarder or parcel service (Cross-Border) |
Required documents |
|
Self-Collection
In case you pick up your purchase by a private vehicle
- Entry certificate (Appendix 5)
(please request this document or use the template)