To prove tax-free delivery to national financial authorities certain documents are required. The required proof can differ depending on:

It is necessary that the buyer applying for the VAT-Refund sends to customer-service-2@surplex.com the following documentation, depending on:

EU-Buyers

Transport case	Option 1 Transport by freight forwarder	Option 2 Transport by freight forwarder	Option 3 Transport by parcel Service
Required documents	CMR, signed and stamped by the buyer in box 24. (copy) Transport Invoice Bank transfer	CMR signed and stamped by the buyer in box 24. (copy) Transport Invoice Entry Certificate (please request this document or use the template)	Parcel Label Transport Invoice Tracking Proof of Delivery (signed)

Non-EU Buyers

Delivery crossing borders of the European Union

Transport case	Transport by forwarder (Cross-Border)
Required documents	EX1 Proof of Export of EX1

In case you pick-up your purchase by a private vehicle

Transport case	Transport by private car
Required documents	The sale of items to self-collectors is taxable. Deposit cannot be refunded, and the original invoice will be turned into VAT invoice.